Frequently asked questions.
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Atelier Sawyer is a boutique hospitality consultancy for independent restaurants, bars, and cafés. We help operators get clarity on what is happening in the business, fix what matters first, and build systems that hold standards and profitability steady.
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Independent operators across the UK and Spain, from founders preparing to open, to established venues that are busy but not properly profitable, to operators preparing for a second site or managing a small group. Selectively, we also work with charities and social enterprises running hospitality projects where impact and commercial discipline must coexist.
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Between London and Málaga. We work with clients across the UK, Spain, and internationally. Most work is remote with on-site support when it is useful.
Where to start
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Start with the free consultation. It is a short conversation to establish fit and point you in the right direction.
If the situation is unclear or complex, start with the paid Hospitality Health Check. It is a structured diagnostic with a written report and a sequenced next-step plan.
If you are not ready for a paid diagnostic yet, start with the free Hospitality Self-Assessment.
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A free consultation is a short conversation to establish fit. The Hospitality Health Check is a paid diagnostic. It includes preparation, a structured session, and a written report delivered within five working days.
Services and packages
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Digitise is a fixed-scope technology project, typically 4 to 6 months. We specify the right systems, implement them, train your team, and embed adoption. It is not a subscription.
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As a general guide:
If you are pre-opening or in your first year: Plan
If you are trading but not performing as you should: Run
If you are consistently profitable and planning expansion: Grow
If customer flow is not predictable: Promote
If technology is creating operational friction: Digitise
If you are unsure, please start with a consultation. If the underlying problem is not yet clear, start with the Health Check.
Pricing and commitments
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Pricing depends on the service and your situation.
The Hospitality Health Check is £297.
Subscription services are billed monthly, with a 12-month commitment.
Digitise is priced as a fixed-scope project, agreed before work begins, with payment staged across phases.
If you want a number, start with a consultation and we will tell you quickly whether the fit is real.
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Subscription services run on a 12-month commitment because results require consistency. Digitise is a finite project. The Health Check stands alone.
Practical questions
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Yes. This is one of the most common situations we see. It is usually a combination of margins, labour, pricing, menu structure, waste, and operating friction. The fix is diagnosis and prioritisation, not more covers.
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Yes. The principles are consistent. The details change. We will tell you quickly whether we can be useful in your market and format.
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No. We are not chef consultants writing recipes. We work on the menu as a commercial document and an operational system, and we do it in a way that respects the culinary direction.
Still have questions?
Email, book a free consultation, or message on WhatsApp.