Black and white photo of a person sitting at a wooden table with a laptop, several receipts, and a few cups, with hands clasped in front of the laptop.
Black and white photo of a person sitting at a wooden table with a laptop, several receipts, and a few cups, with hands clasped in front of the laptop.

Hospitality Health Check

The end of guesswork.

You know something isn't working. The floor is busy, the team is working flat out, but the margins aren't there. Or maybe the standards are drifting, trade is unpredictable, and you’re the only one who can hold a Saturday night together.

The problem isn't effort. It’s clarity. When you’re in the trenches every day, it’s impossible to see the patterns that are actually draining your profit and your energy.

The Health Check is a structured, expert diagnostic that surfaces the truth about your business and gives you a practical roadmap to fix it.

€347 + IVA. Written report delivered within five working days.

Why this is the "Step 1"

I don't offer theoretical playbooks or generic advice. My method follows a simple sequence:

Diagnose → Fix → Build.

The Health Check is the "Diagnose" phase. It’s a directed, experienced conversation that goes where the evidence leads. We don't guess; we look at the numbers, the menu, the operations, and the team culture.

What you get: A roadmap, not a report.

You won't get a 50-page slide deck of corporate fluff. You’ll get a concise, written diagnosis that includes:

  • Traffic Light Priorities: Red (fix now), Amber (fix next), and Green (protect).

  • The "Core Diagnosis": One paragraph capturing the central reason the business is struggling.

  • Top 3 Damage Points: The issues that are costing you the most money and time right now.

  • The Action Plan: A specific, sequenced list of what to do on Monday morning.

The Session: 90 Minutes in the Workshop

We’ll spend 60 to 90 minutes on a video call, systematically deconstructing the eight pillars of your business:

  • Concept: Is the offer still sharp, or has it become "diluted"?

  • Menu & Margin: Is your food cost a calculation or a hope?

  • Operations: Where is the friction that makes your team’s life harder?

  • Owner Workload: What depends on you that shouldn't? What is that dependency costing you?

Who is this for?

  • The Stalled Operator: You’re trading but not profitable, and you can't pin down why.

  • The Burnout Case: The business runs, but only because you’re always there.

  • The Growth Hunter: You want a second site but need to know if the first one is actually ready to scale.

  • The Decision Maker: You're considering a rebrand, a pivot, or even a closure, and you need an objective perspective before you pull the trigger.

Built on 30 years of "Battle Scars"

I’ve spent three decades in hospitality. I’ve turned around pubs in Bethnal Green, managed multi-site teams, and opened venues in Spain. I’ve built businesses, lost them, and started again.

The experience is the credential. I don't give "comfortable" answers; I give accurate ones.

No monthly commitment. No obligation beyond the session itself.

Commonly Asked Questions

    • A chat is to see if we "click." The Health Check is a professional service where I dig into your numbers and provide a written strategy.

  • Completely. I’ve seen some messy P&Ls in my time; nothing shocks me.