Interior of a dimly lit restaurant with a long table set with glasses, napkins, and plates, featuring dark chairs, brick walls, and large windows with orange accents allowing natural light to enter.

Promote

Stop Being the Best Kept Secret in Town

Every independent hospitality business has a marketing problem. Sometimes it is visibility—not enough people know you exist. Sometimes it is consistency—you show up on social media for a week, then disappear for three. Most often, it is a trust problem: the online presence simply does not match the quality of what actually happens in the room.

Getting customers is not just about being good; it is about being findable, credible, and consistently present where guests look first.

Promote is our "done-for-you" marketing execution service. We don't just give you a "strategy" and leave you to post it; we handle the heavy lifting so you can focus on the service.

Is This For You?

You are likely a good fit for Promote if:

  • The food and service are excellent, but customer flow is inconsistent or unpredictable.

  • Your social media feels like a chore, or it doesn't reflect the soul of your brand.

  • You know your Google Business Profile is a mess, but you don't have the time to fix it.

  • You’ve invested in a great product, yet you’re still waiting for the "word of mouth" to catch up.

  • You want professional marketing handled by people who actually understand hospitality, not a generic agency.

What’s Included

We build a rhythm that turns first-time visits into repeat guests and digital browsers into confirmed bookings.

1. Local SEO & Google Business Management
The highest-leverage asset that most venues underuse. We manage your visibility across search, maps, and directories, ensuring you are the first choice when someone nearby searches for a place to eat or drink.

2. Social Media Management (3 to 5 Posts per Week)
Quality over filler. We handle the creation, scheduling, and community management. We align our content strategy with your commercial moments, seasonal menus, events, and driving trade during quieter periods.

3. Professional Website Optimisation
We ensure your digital "front door" is working. This includes search visibility, mobile performance, and streamlining the booking flow so guests don't drop off before they've finished their reservation.

4. Email Marketing & Retention
Past guests are your warmest future guests. We build the email newsletters and campaigns that remind them why they loved your venue, turning a one-off visit into a loyal habit.

5. Reputation & Review Management
Star rating and recency are the two most influential factors in guest choice. We implement a systematic approach to generating positive reviews and responding professionally to all feedback.

6. Strategy & Calibration
You get two working sessions per month (45 to 60 minutes each) to review performance and plan the next fortnight. You also receive a monthly written report on reach, engagement, and what is specifically driving enquiries.

The Investment

€1,345 / month + IVA
12-month minimum term.

This is an investment in predictable customer flow. We provide the expertise and execution to ensure your marketing performance compounds over time rather than decays.

Note: All prices exclude IVA (21%). For clients based outside of Spain, IVA may not apply. Billed monthly via Stripe. The first charge is pro-rated from your start date.

Commonly Asked Questions

  • Consistent customer flow comes from visibility, credibility, word of mouth, and retention. The foundation is strong local SEO, a well-managed Google Business Profile, consistent quality content, proactive review generation, and regular email communication with past guests.

  • Common reasons include an incomplete Google Business Profile, a website that is not optimised for local search, insufficient review volume and recency, inconsistent business information across the web, and a lack of regular relevance signals. We manage these as a system.

  • Consistency matters more than frequency. For most independents, three to five posts per week is the right range. Quality is non-negotiable. Content has to serve a commercial purpose, not just fill space.

  • Yes. Star rating and recency are two of the most influential factors in guest choice. Unanswered negative reviews damage trust. A strong, well-managed review profile converts browsers into bookings.

  • Local SEO determines how visible you are when someone searches for a restaurant, bar, or café nearby. This is where most new customer discovery happens. If you are not visible, the customer goes elsewhere.

  • Every hospitality business has a marketing reality, whether or not it has a marketing strategy. The question is whether you are doing it deliberately, or leaving it to chance. Promote is an investment in visibility and credibility that pays back through predictable customer flow.

Let’s find out what is stopping customers from finding you.

A free consultation will tell us where your digital presence is falling short and what would have the most impact.

No obligation, no generic marketing pitch, just specific advice about your business.

If the wider situation is unclear and you want a full diagnostic with a written plan, start with the Hospitality Health Check.

Learn more about the Hospitality Health Check